We help people sell products and services online. We also surf the web to get information, entertainment and to buy stuff for ourselves. We write about our experiences doing these things.
We discuss what you CAN do when someone complains about your products or services in a public online forum such as Facebook, Google Places, Yelp, Twitter, etc, etc. Read what NOT to do here. So. Somebody thinks you suck. That’s …
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Not too long ago if you had a bad experience at a place of business, your course of action was either to ask to speak to a manger, or to go home and write a letter to head office. Now …
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Not too long ago I sat down with a prospective client and a member of his staff at a coffee shop for one of my complimentary one-hour consultations. At the end of the meeting he asked me for a dollar …
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Recently, I started getting nosebleeds on an alarmingly frequent basis. It wasn’t that people were punching me in the face. No, my nose would simply start to bleed, frequently at the most inopportune time possible. I’m standing at a lectern …
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